Wanhong is committed to providing you with comprehensive, high-quality pre-sales services.
The professional consulting team is always on call to listen to your needs and questions patiently.
Whether it is about the product's functional features, applicable scenarios, or usage details, we can
give
you accurate and detailed answers.
We also provide a 1-year warranty service, so that you have no worries during
the purchase and use process, and wholeheartedly create a safe, worry-free, and caring service
experience for you.
After Sale Spare Parts
We have service sites distributors globally, thus you can get the spare parts when need as
soon as possible
Machine Update
Besides promising machine running smoothly, we also offer the update
service for machine, including parts and functions.
On Site Service
We have over 30 experienced after sale technicians. When needed,
we will arrive your factory at once and solve the problem.
How we get a solution?
01
Comprehend requirements
Comprehend requirements including packed material features,
required package result, packing capacity, plant layout etc.
In this step, we will need customer to provide pouches, material
and plant drawing for us to offer suitable solution.
02
Customize packaging solution
When we receive the materials, we will customize the packaging solution targeting the
material.
03
Confirm solution
Customers confirm the designed solution and put orders.
04
Manufacturing
We making manufacturing schedule internally according to the promised delivery time,
from drawing, parts finishing, assembling to testing.
05
Machine trial
Before machine out of factory, we will thoroughly run machine trials for at least two
days to rule out any possible errors.
06
Installation and debugging
Our experienced engineers will arrive same time as our machine, and help install the
machines and train the customer’s staff operating machines.
WANHONG CONTACT
Get in touch
OEM & ODM Support. We have the ability to design and produce the products that you need to customize.
Superior quality, affordable prices, 24-hour service
Over 30 years of experience in providing solutions.
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